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Best and Worst Retail Return Policies
Studies have shown that nearly $50 billion in merchandise is returned to stores throughout the holidays. It a good idea to think about the return policy prior to you making an order. Stores with simpler return policies mean fewer headaches for you returning gifts you bought for the children.
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Macy's: Returns at Macy are the way they must be. You are able to return just about any item in the store for a full refund within 180 days. Jewelry could be returned within 30 days of purchase for a complete refund. The only real exceptions are rings that aren't the standard display sizes of 10.5 for men and 7 for ladies,[link widoczny dla zalogowanych]. You are able to return items with no receipt because Macy's utilizes a sticker program to recognize components of their system,[link widoczny dla zalogowanych]. They just lookup the things to confirm the original purchase. Forget about are you going to get only a discounted sale value back on the store merchandise credit,[link widoczny dla zalogowanych]!
Kohl's: Customers who've their receipts can return all items anytime. Kohl's does not have a time limit for refunds or replacements. For those who have lost your receipt or are utilizing a gift receipt, Kohl's will help you to exchange your item for one that's comparably priced or they will issue you store credit. Bean: This retailer has probably the most generous return policy available. To follow the sentiment from the following sign,[link widoczny dla zalogowanych], hanging within their Freeport store: don't consider a sale complete until goods are worn out and customer continues to be satisfied. Bean,[link widoczny dla zalogowanych], 1916. Customers can send anything back, at any time, with or without receipts,[link widoczny dla zalogowanych], in any condition get a refund or exchange.
Zappos: The runner-up for best return policy is Zappos,[link widoczny dla zalogowanych]. Free freight on returns made within one year. Wow! Need I say more?
The Worst Return Policies
Home Depot: Once upon a time,[link widoczny dla zalogowanych], Home Depot had a return policy so generous,[link widoczny dla zalogowanych], it had been abused by homeowners and contractors alike. Finally, the company had to rein within the chaos,[link widoczny dla zalogowanych], but perhaps they went too far. Today,[link widoczny dla zalogowanych], most items could be returned with a receipt within 90 days of purchase,[link widoczny dla zalogowanych], but there is a long list of exceptions. In addition, Home Depot allows each store manager to find out his or her own return policy. News My Money blog for the best money advice from online.]
Target: Target wins for the worst return policy ever. Not only is it complicated, it really limits how much money customers can receive in refunds to $70 per year, which with a valid receipt, within 3 months of purchase. Returns above that limit are paid by store credit only. No returns are given without receipt, unless they can find the acquisition through a charge card lookup. What worse,[link widoczny dla zalogowanych], it doesn appear you paid for a product. If the price has gone down because you purchased, the store will only return the present price of the product.
Best Buy: The return policy at Best to buy is confusing as you would expect. Items from different departments within the store possess a different time limit for returns. Many items, such as opened computer software,[link widoczny dla zalogowanych], are not returnable whatsoever. For in-store purchases, you have an unlimited time to return items with a receipt or gift receipt. Gift receipts are refunded as gift cards. The only real exception may be the Nook reader, which has a 14-day time limit.
If you buy online, you need to use your packing slip to come back the item within Fourteen days, either shipping to some return address or bringing it towards the store. Nooks, however, can only be returned at store locations. If you taken care of any online purchase with PayPal,[link widoczny dla zalogowanych], God assist you to. With the numerous different return policies, it vital that you know if you are able to take that chia pet back and get cash, store credit or get denied completely!
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Imm need to say Fred myer is by far the worst spot to return an item. I have spent so much money there its rediculos. Yesterday i went in and tried to have a birthday gift i received and they said my id was blocked and i would be a labeled as a " cronic returner" because within the last year i got a coat in the wrong size so i just took it back and exchanged it for smaller size. Then my sons shoes i'd gotten him for christmas fell apart in less than a month so we took those back as well as spent more for any better pair. I allways use my rewards card when making an order and i know they can lookup that information, they simply dont wanna take the time. I'm so upset about this i vow never to shop there again! FRED MYERS SUCKS!! Dont loose your reciept or you may get labeled just as i've! And to think, i had been a manager there years back! What happened to " returns? Never a hastle?" That used to be there moddo. Times have changed! Im spending my hard earned cash elsewhere!Blue Velvet Vintage has the worst return policy I've have you heard of. Here is a cautionary tale for anyone thinking of buying out of this website - only purchase their product if you are willing to go ahead and take risk of losing your hard earned money when the product looks different within the light of day than you are on the website. My daughter purchased a prom dress from their store. It didn't fit well and also the dress looked tacky in the real world. Even if you successfully jump through those hoops, they will only allow you to exchange for a different size or have a store credit that expires each year. I tried to come back my daughter's dress following the 3/7 day limit and asked for an outlet credit (accepting that they wouldn't give a refund),[link widoczny dla zalogowanych], and they wouldn't budge. To add insult to injury, the customer service rep was incredibly rude and obnoxious,[link widoczny dla zalogowanych], telling me basically that people were stupid not to follow their policy to the letter and that they didn't want customers like us anyway. Ah well, live and learn.
Blue Velvet Vintage has the worst return policy I've ever encountered. Here is a cautionary tale for anybody considering buying from this website - only purchase their product if you are prepared to take the chance of losing your hard earned money when the product looks different in the light of day than on their website. My daughter bought a prom dress from their store. It didn't fit well and also the dress looked tacky in real life. Even though you successfully jump through those hoops, they'll only permit you to exchange for a different or take a store credit that expires in a year. I attempted to come back my daughter's dress after the 3/7 day limit and asked for a store credit (accepting they wouldn't provide a refund), plus they wouldn't budge. To include insult to injury,[link widoczny dla zalogowanych], the customer service rep was incredibly rude and obnoxious, saying basically that we were stupid not to follow their policy towards the letter and that they didn't want customers like us anyway. Ah well,[link widoczny dla zalogowanych], live and learn.
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