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cheapbag214s · Posted: Tue 14:48, 08 Oct 2013 Post subject: A shoe seller's secret-spun5

A shoe seller's secret
Harvard Business Online posted your blog item praising the internet shoe retailer Zappos. In short order,[url=http://merrellshoesonsaleformen.blogspot.com/][b]http://merrellshoesonsaleformen.blogspot.com/[/b][/url], it spread round the Internet like kudzu.
The product, "Why Zappos Pays New Employees to Quit - And You Should Too," written by William C. Zappos delivers shoes,[url=http://peutereyparkaonlineshopwomen.olimx.com/][b]peuterey jacken herren[/b][/url], handbags, along with other products ordered on the internet. Delivery is free of charge and fast, and customers can return unwanted products at no charge.
"This company is fanatical about great service," Taylor wrote,[url=http://parajumpersonsalestores.blogspot.com/][b]Parajumpers on Sale[/b][/url], "not just satisfying customers, but amazing them."
In an age of clueless,[url=http://duveticaitaly.albirank.net/][b]DUVETICA Italy[/b][/url], surly, or impossible-to-reach customer support personnel,[url=http://cheapnikesoccercleatsmercurial.webmium.com/][b]cheap nike soccer cleats mercurial Discount Soccer Cleats[/b][/url], Zappos' fanaticism helps it stick out. It's all within the hiring. After a few weeks of intensive training,[url=http://duveticaitaly.albirank.net/][b]Duvetica Online[/b][/url], new call-center workers are offered $1,000 along with what they have earned to that point if they wish to quit.
The theory, according to Taylor,[url=http://peutereyparkaonlineshopwomen.olimx.com/][b]peuterey jacken[/b][/url], would be that the people who go ahead and take money "obviously not have the sense of commitment" Zappos requires. The company says about 10 % of its trainees go ahead and take offer.
Zappos' reputation preceded the Harvard Business item, of course. But he felt compelled to notice that "the secret to Zappos' success is real commitment that permeates through every customer and every transaction, every time."
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